One of the past reasons that kept the demand for dictation products for the Mac relatively low, is that most enterprise EHR solutions were built for Windows platforms. Thus, even if a provider was a Mac user, the fact that he or she could not interact with the EHR on the Mac, usually meant that the Mac stayed at home and was reserved for personal use. Now, with the increasing popularity of web-based and cross-platform EHR’s, providers are increasingly seen with a Mac in tow.

In February of 2010, MacSpeech was acquired by Nuance, the makers of Dragon NaturallySpeaking. This acquisition represents an exciting time for Mac enthusiasts as Nuance will no doubt lend more research and development to the product.

With our large experience in integrating Dragon Medical in the ambulatory and institutional environments, we have been asked many times about speech recognition for the Mac. So today, we are excited to announce that we are carrying the MacSpeech Dictate Medical product in our online store. It is a fantastic product and comes complete with everything you need to dictate on your Intel-based Mac. With its broad specialty support (over 50 medical and dental vocabularies), MacSpeech Dictate Medical is a perfect solution for physicians who consider themselves inseparable with their macs.

–Mike

Well, some things have changed.  First, our business has grown tremendously…mainly by word-of-mouth.  We didn’t expect such great success up front, but quickly realized that there is a real interest in our services.  Second, even though we are clinicians by trade, we found that it is a no-brainer that people (customers) want clear communication and good service.  In fact, that is what we focus on.  Our business is service oriented and in order to take care of our customers, we need to have clear and often communication, as well as good service.

One of the issues we have as a small company is that the amount of work to be done usually exceeds the number of hours in a day.  Almost every week, we find ourselves working late into the night to take care of business needs. Early on, we realized that customers like buying microphones from us because they know and trust us.  The requests for microphones can sometimes be overwhelming as this can be a time-intensive task on our part to process the orders and get the microphones to the customers.  We are introducing our new online store to decrease the amount of time we spend on filling orders as well as increase the speed that we can get the products to our customers.  Check it out and let us know what you think!

By now you are probably wondering who is authoring this post.  My name is Mike…nothing like an introduction halfway into a conversation.  I am an ER nurse by trade, although I worked in IT before I was a nurse.  I have been tasked with writing these posts and plan to update this section on a regular basis.  I also am communicating by twitter to our customers (@physiciandragon).  Be sure to follow us on twitter…we will be updating regularly with insight into our company as well as tips/tricks on using Dragon Medical.

So what can you expect from this blog?  My first goal is not to bore you.  I will keep the writing informal.  The topics will focus mainly on speech recognition and health care, with the occasional article about our company.  We want to engage you and offer you something of value in the information we provide here.  If there are any topics that you would like covered, let me know by emailing me or by twitter (@physiciandragon).

–Mike